Sales Policy for Nowtopic
Effective Date: February 21, 2025
At Nowtopic, we are committed to offering high-quality makeup products at competitive prices while ensuring a smooth and satisfying shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase with us, you agree to the terms set forth in this policy.
1. Products and Pricing
We strive to ensure that all the products listed on our website are described accurately and priced correctly. However, errors may occasionally occur, and we reserve the right to correct any errors in product descriptions or pricing. In the event of an error, we will notify you as soon as possible and give you the option to confirm your order at the corrected price or cancel it for a full refund.
All prices listed on Nowtopic are in USD and may be subject to change without notice. We aim to provide the best value for your money and regularly offer promotions, discounts, and deals on select products.
2. Payment Methods
We accept various payment methods to make your shopping experience as convenient as possible. The available payment options include:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
When placing an order, you will be prompted to choose your preferred payment method. By selecting a payment method and completing the checkout process, you authorize Nowtopic to charge the total amount for your purchase, including any applicable taxes and shipping fees.
3. Order Processing and Shipment
Once your order is placed and payment is successfully processed, we will begin preparing your items for shipment. Orders are typically processed within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Methods: We offer several shipping options to ensure fast and reliable delivery:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
Shipping times are estimates and may vary depending on your location and product availability. Nowtopic is not responsible for delays caused by carriers or unforeseen circumstances.
Shipping Charges: Shipping charges are calculated based on the size and weight of your order, as well as your shipping address. Shipping fees will be displayed during the checkout process before you complete your purchase. We offer free shipping on orders over a specified amount, which will be displayed on the website.
4. Order Cancellations
If you wish to cancel your order, please contact our customer service team as soon as possible. We strive to process orders quickly; therefore, cancellations can only be made if the order has not yet been processed or shipped. Once your order has been shipped, it cannot be canceled, and you will need to follow our return policy if you wish to return the items.
5. Sales Tax
Sales tax is applied to orders in accordance with state and local tax laws. The applicable tax will be calculated during the checkout process based on the shipping address provided. You will be able to see the total tax amount before completing your purchase.
6. Promotions, Discounts, and Coupons
From time to time, we offer promotions, discounts, and coupons that may be applied to your order. These promotions are subject to terms and conditions, which will be provided at the time of the promotion.
Coupons, discounts, and promotional codes must be entered during checkout and cannot be applied after the order is placed. Discounts cannot be combined with other offers unless explicitly stated.
7. Customer Responsibility
As a customer, you are responsible for providing accurate and complete information when making a purchase. This includes your shipping address, payment information, and contact details. Any incorrect information provided may result in delays or issues with your order.
If you provide an incorrect shipping address, we will not be responsible for lost or delayed items. Please ensure your address is correct before completing your order.
8. Backorders and Product Availability
While we strive to keep all products in stock, occasionally items may be out of stock due to high demand or other factors. If an item is unavailable, we will notify you immediately and provide options such as backordering the product or issuing a full refund.
Nowtopic does not guarantee the availability of products and reserves the right to discontinue products without prior notice.
9. Returns and Refunds
If you are not satisfied with your purchase, you may be eligible to return the product for a refund or exchange. Please refer to our Refund and Return Policy for detailed information on how to initiate a return and the conditions under which returns are accepted.
Refunds will be issued to the original payment method once the returned items have been received and processed. Shipping fees are non-refundable unless the return is due to a mistake on our part.
10. Privacy and Security
At Nowtopic, we take the privacy and security of your personal information seriously. We use encryption and other security measures to protect your payment details and personal data during the transaction process. For more information on how we handle your data, please review our Privacy Policy.
11. Customer Support
If you have any questions, concerns, or need assistance with your order, our customer service team is here to help. We are committed to providing excellent support and ensuring that your shopping experience is as smooth as possible.
To contact us, please use the following details: Nowtopic
3652 Gateway Avenue
Quartz Hill, California
Phone: 661-943-0484
Email: info@nowtopic.xyz
Website: www.nowtopic.xyz
12. Changes to This Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.
Thank you for choosing Nowtopic. We are dedicated to providing the best quality products and customer service to ensure your satisfaction. If you have any questions or need further assistance, please do not hesitate to contact us.